|
Four Cold Calling Mistakes...
There are four cold calling mistakes
from the old traditional approach that will put you on
the wrong path.
1. Deliver a strong, enthusiastic
sales pitch.
People most times feel "pushed" by
sales enthusiasm, especially when it's coming from
someone they don't know.
A strong sales pitch includes the
unspoken assumption that your product or service is a
great fit for the other person. But, if you have never
spoken with them before, much less had a full
conversation, you can't possibly know much about them.
Thus, to them, you are just
another salesperson who want them to buy something. This
causes them to put up walls.
It is much better to modestly
assume you know very little about your prospect. Invite
them to share some of their concerns and difficulties
with you. Allow them to guide the conversation. Don't
engage in your pre-ordained strategy or pitch.
|
 |
| Put an end to cold calling using Mike
Dillard's training called "Black Belt
Recruiting." |
2. Your goal is to always make the
sale
When your target in cold calling
is always to make the sale, the prospects are aware of
your agenda. Most times, they are immediately on the
defence. The reason, you are focused on yourself, the
sale, not on them.
In the old traditional mindset,
you forge ahead with the hope of getting a sale. You're
coaxing, persuading, and pushing things forward.
But, most cold calls break down
the moment the other person feels this sales pressure.
Why? Because they don't know you and they don't trust
you.
When you become a problem-solver,
this feels vastly different to the person you're talking
to. You're not triggering rejection. You're calling with
100% of you thoughts and energy focused on their needs ,
rather than on making a sale.
3. Focus on the end of the
conversation - that's when sales are lost.
If you believe that you lose sales
because you've made a mistake at the end of the process,
you're looking in the wrong direction. Most mistakes are
made at the beginning of a cold calling conversation.
You see, it's at the beginning
that you convey whether you're honest and trustworthy.
If you've started out you cold call with a
high-pressured sales pitch, then you've probably lost
the other person in just a few seconds.
When you follow a sales script,
strategy, or presentation, then you're not allowing a
natural, trusting conversation to evolve. So, the
"problem" has been put into motion by your very first
words. The place to put all your focus is at the
beginning of the cold call, not at the end.
4. Overcome and counter all
objections.
Most traditional sales programs
spend a lot of time focusing on overcoming objections.
But, these tactics only put more sales pressure on your
prospect, which triggers resistance. And, you also fail
to explore or understand the truth behind what's being
said.
When you hear, "We don't have the
budget," or "Call me in a few months," you can uncover
the truth by replying, "That's not a problem."
And then using gentle, dignified
language, you can invite them to reveal the truth about
your situation.
So, move away from the old sales
mindset and try this new way of approaching your cold
calling. You'll find yourself being natural and others
will respond to you in a much more positive way.
|